#### Veolia,

#### **5 essential values  
for sustainable  
commitment**

**Veolia's** core values, namely responsibility, solidarity, respect, innovation and customer focus, are at the heart of its economic, social and environmental performance.

### RESPONSIBILITY

**To actively participate in building a society committed to sustainable development.**

Veolia takes responsibility for promoting the harmonious development of territories and for improving the living conditions of people concerned by its activities. Internally, one of the Group’s priorities is to develop its employees’ skills and protect their health and safety at work.

### SOLIDARITY

**To serve both collective and shared interests.**

The solidarity requirement includes all our relations with our stakeholders. It is exemplified by the constant search for solutions that will provide essential services to as many people as possible.

### RESPECT

**To comply with laws, the group’s internal rules, and respect for others.**

Through their behavior, all Veolia employees must comply with the law, the Group’s internal rules, and respect other people.

### INNOVATIONS

**To research and elaborate sustainable solutions for clients, the environment and society.**

In order to serve its customers, the environment and society, Veolia places research and innovation at the center of its strategy to create tomorrow’s sustainable solutions.

### CUSTOMER FOCUS

**To search for better efficiency and quality in services.**

Veolia works to continuously improve the efficiency and quality of its services. Listening to its customers means the Group is able to meet their technical, economic, environmental and societal expectations by offering tailored, innovative solutions.