## Planned and emergency technical services.



 

 

 



**The challenge**

Fraport AG is among the leading international airport operators by providing the full range of services in the airport management field. Fraport Twin Star Airport Management AD is the German-Bulgarian concessionaire who was awarded in 2006 with a 35 years concession for Burgas and Varna airports - the air gateway to the popular Bulgarian Black Sea tourist region.

In 2014, Fraport inaugurated 2 new passenger terminals at Burgas and Varna airports. Within this context of implementing its ambitious investment program (> €80 million), Fraport was looking for a professional partner capable of covering a wide scope of O&M services while guaranteeing service quality at European standard level.

**Veolia’s solution**

In order to meet the high expectations of its client, Veolia proposed preventive and emergency maintenance of all HVAC facilities, as well as a number of additional technical services, guaranteed 24/7 monitoring, automation of the boilers and a high quality reporting with KPIs, all year round.

As an additional benefit to its customer, Veolia carried out a detailed energy audit giving a number of recommendations for energy optimization, most of which have already been implemented.

**The benefits**

Thanks to this contract, Fraport can focus on its extensive investment programme by letting its HVAC facilities be managed by a leader in the technical and energy services field.

[LEARN MORE ABOUT OUR SERVICES & SOLUTIONS](/en/services)

 



 

 

 



 

 

**Varna, Burgas, Bulgaria**

**Duration: 6 years (3+3)**

**Activity type: operation and maintenance**

**Over 4.9 M/year passengers in 2019**

**24/7 presence on site & remote monitoring**

**Enlarge the scope with energy savings solutions**



 

 

 

 

 

 





  [  ![](/sites/g/files/dvc2926/files/styles/default/public/image/2024/07/CSC%20Fraport%20Varna%20Commercial%20Bulgaria%20Energy%20EN.png.webp?itok=9ztkA-sS)  ](/sites/g/files/dvc2926/files/document/2024/07/CSC%20Fraport%20Varna%20Commercial%20Bulgaria%20Energy%20EN.pdf)  





 

 

 



 

 

 

 





### VEOLIA’S PURPOSE: committing to a multifaceted performance



 

 

 



   ![](/sites/g/files/dvc2926/files/styles/default/public/image/2022/08/%D0%BE%D0%B1%D1%89%D0%B5%D1%81%D1%82%D0%B2%D0%BE.png.webp?itok=PUTpQrBj)   



SOCIAL

Supporting the customers environmental objectives



 

 

 

 

 

 



 

   ![](/sites/g/files/dvc2926/files/styles/default/public/image/2022/08/%D0%B1%D0%B8%D0%B7%D0%BD%D0%B5%D1%81.png.webp?itok=QaIEHLDt)   



COMMERCIAL

Improvement and reduction of the administrative tasks for the Maintenance & Energy services.



 

 

 

 

 

 



 

   ![](/sites/g/files/dvc2926/files/styles/default/public/image/2022/08/%D0%BE%D0%BA%D0%BE%D0%BB%D0%BD%D0%B0%20%D1%81%D1%80%D0%B5%D0%B4%D0%B0.png.webp?itok=C4eSqY7X)   



ENVIRONMENTAL

Energy saving and reducing the environmental footprint



 

 

 

 

 

 



 

   ![](/sites/g/files/dvc2926/files/styles/default/public/image/2022/08/%D1%87%D0%BE%D0%B2%D0%B5%D1%88%D0%BA%D0%B8%20%D1%80%D0%B5%D1%81%D1%83%D1%80%D1%81%D0%B8.png.webp?itok=-d8l36et)   



HUMAN RESOURCES

HR plan to develop employees' professional skills