[     Solutions listing ](/en/services/water "  Solutions listing")



 

 

 

### The service is offered for modern and old buildings and condominiums, as well as for individual customers without an additional service fee.



 

 

 



#### What does our service include?

- Delivery and installation of water meters
- Supply, installation and coding of **LoraWAN** remote monitoring module
- Dual data coding system through the **LoraWAN network**
- Sealing of the devices with a **plastic seal**
- Visualization of the data in the **customer profiles** on the website
- All data **transfer fees and licenses** for a period of 10 years
- Integration of the data with the **billing system of "Sofiyska Voda" AD** – **registration in** the [**company’s website**](https://sofiyskavoda.bg/en) is necessary for the transfer of water meter data to the customer database

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#### Warranty servicing:

- Water meter warranty period – **60 months**
- Warranty of **LoraWAN** remote monitoring module – **24 months**
- Data transfer through the **LoraWAN** network – **10 years**
- License for **analytical data processing** software platform and user interface – **10 years**
- Warranty period for water meter installation – **1 month**

####  

#### Benefits you could get

- Generation and transfer of water meter readings remotely through wireless communication network
- Regular reading of water meters located in difficult-to-reach places
- Monthly invoice generation based on actual data about the consumption
- Fast and accurate reading regardless of the number of measuring devices
- Monitoring of the consumption in different periods of time, which allows the detection of a leak at the property or the building installation in case of abnormal consumption
- Possibility for real-time monitoring of consumption
- Water meters are read by a meter reader only once a year in line with the statutory requirements
- Simplified administrative procedure in opening customer accounts

**Note: Regardless of the remote reading of the consumption, it is necessary to grant access for reading of the water meters to the employees of "Sofiyska Voda" once a year.**



 

 

 



 

 

You may request the service on  
Ph. Num. **0800 1 21 21**  
and e-mail: **<vodomeri@sofiyskavoda.bg>**



 

 

 



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**"Sofiyska Voda" AD is the only company to offer the service – installation of water meters with remote reading modules with included third party liability insurance.**



 

 

 



 

 

 

 





#### Reading of consumption – without granting access to the properties



 

 

 

 

 

 



 

#### Monthly billing – real water consumption



 

 

 

 

 

 



 

#### Installation – with a third party liability insurance