[     Solutions listing ](/en/services/water "  Solutions listing")



 

 

 

We offer leak repairs, replacement and construction of house service connections and temporary or permanent disconnection/ restoring of the water supply



 

 

 



#### What does our service include?

#### Leak repairs

You may contact us in case of a **leak on a water main or house service connection before the revenue water meter**. Our team will make an inspection and repair it.

*Any leaks after the revenue meter are on the internal building installation and they should be repaired by the owners of the building (property).*

#### Construction of water service connections

The construction of a **new service connection to a building or tap in the yard** of a given property is requested by its owner. Thus the property is connected to the water network, and for that purpose the following documents are required: **a contract concluded for the connection, an approved detailed design for the water/sewer connection, an approved permit for temporary traffic organization, and a construction permit**.

#### Temporary disconnection/restoring of the water supply

When the property will not be inhabited for a long time, the water supply can be disconnected for a certain period of time. In condominiums the service is provided **only for apartments with installed individual meters**. When the service is provided, the stop valve of the water meter node is sealed and no water consumption is billed for the property.

*The water supply can be restored later at the request of the customer.  
The disconnection of the water supply is completed within 5 business days, and its restoring – within 48 hours. Both services are requested by the property owner.*

#### Permanent disconnection/ restoring of the water supply

The water supply is disconnected permanently from the service connection to the property. This is required in the cases where there is **more than one connection to the property**; when a building is constructed and **the existing connection will not be used**; **when an old building is destroyed**, etc.

*If necessary or at the request of the customer, the water supply can be restored later. A necessary condition for that is the observation of all regulatory requirements in the construction of the connection.*

*The disconnection of the water supply is completed within 5 business days, and its restoring – within 48 hours. Both services are requested by the property owner.*



 

 

 



 

 

#### You may request the service on

#### Phone number 0800 1 21 21 and at the

[CUSTOMER SERVICE CENTERS OF “SOFIYSKA VODA”](https://sofiyskavoda.bg/en/service-centers)

 

#### Do not hesitate to contact us and alert to a leak on a water main or water service connection before the revenue meter. Our team will make an inspection and repair it.

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 [   ![](/sites/g/files/dvc2926/files/styles/content_push_teaser/public/image/2020/01/veolia_water_services.jpg.webp?itok=9bYFhVIR)   ](https://www.sofiyskavoda.bg/services/plumbing_services.aspx "Water Metering Services") 

 Water 

 [Water Metering Services](https://www.sofiyskavoda.bg/services/plumbing_services.aspx "Water Metering Services") 

 

 

    

 

 

 

 

 

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