Privacy Notice for the Users of

Dear users,


We process your personal data in observance of high standards of data privacy, security and protection. Veolia Bulgaria has implemented and applies the necessary technical and organizational measures to prevent loss, unauthorized access or use of your data. It is of particular importance to us that the collection and processing of your personal data is in full compliance with the requirements of the Bulgarian and the European legislation.


We process your personal data – name, surname and email address etc., transmitted to us only with your consent (such as a phone number or address), for the purpose of providing you with complete information in response to your requests and in regard to all services offered by Veolia in Bulgaria.


Your data will not be provided to any third parties, including outside the European Union, and for any purposes other than the above-stated.


The processing and storage of your personal data will not exceed the period necessary to reply to your requests unless we are obliged to store the data in compliance with the applicable legislation.


As a personal data subject you are entitled to request information about the processing of your personal data and its purpose. You can also request from us to rectify or erase the personal data provided by you.


In case you want to exercise your rights as a personal data subject or you have a reason to believe that there is violation on our part, you can send your requests and questions or withdrawal of your consent to the following e-mail addresses: [email protected] or [email protected]. Information about the Data Protection Officer (DPO): Nadezhda Cholakova, address: 1 Business Park Str., building 2A. If you have lodged a complaint or claim through the above-mentioned e-mail addresses to the DPO, we will review it and respond to you within 14 days from the date of submission.


You are also entitled to submit a complaint to the Commission for Personal Data Protection ( or a regulatory body within the European Union, or refer the complaint to the court.