Veolia in Bulgaria

Veolia is a leader in providing water, energy and waste services. In Bulgaria Veolia operates in the water and energy fields through Sofiyska voda JSC and Veolia Energy Bulgaria.




Since November 9th 2010, Veolia holds a majority stake (77.11%) in the private operator, Sofiyska Voda JSC, a 25-year concession (till 2025) for the operation and maintenance of Sofia WSS system. The company provides water and wastewater services to a population of 1.4 M. on the territory of the Municipality of Sofia.
Customer service for the whole population of Municipality of Sofia:

  • Metering of individual apartments
  • 100% connection rate for water supply
  • 95.5% connection rate for sewerage


Veolia Energy Bulgaria (formerly Dalkia Bulgaria) started its activities in 2006, by taking shares in the company CES (Company for Energy Saving) which managed the first Energy performance contract in the Balkans. In 2007 Veolia Energy Bulgaria acquired the district heating network of the third biggest town in Bulgaria, Varna.
Over the first years, Varna Energy imposed new standards in the management of the activity and improved the quality of the services provided in Varna.
More than a heat supplier, Veolia Energy Bulgaria adjusts to the changes in the customer's behaviour:

  • from a past linked with cheap energy, losses on the network and inadequate facilities, energy theft among neighbours and a situation where not enough attention was paid to the quality of services delivered
  • to a present which is a synonym of rational use of energy, investments in energy efficiency, constructive dialogue with the regulator, quality-oriented service and  in  compliance with EU legislation



- Over 390.BGN investments made between 2010 - 2018

- Nearly 650 000 customers

- Nearly 1.4 M. people served

- Nearly 5400 km serviced water and sewerage network

- Nearly 350 km new and replaced water mains (2010 – 2018)

- Over 65 km new and replaced sewers (2010 – 2018)

- Nearly 1200 dedicated employees

- 24/7 laboratory monitoring of the quality of water

- 2 WWTP, which treats about 480,177 m3 daily including mechanical and biological treatment and removal of nitrogen and phosphorus

- 4 water treatment plants

- Water abstraction from 2 dams

- 48 reservoirs and 13 pumping stations


Veolia Energy Bulgaria
Our main activities

- Varna Energy by Veolia (Privatisation of the district heating network of Varna):
Primary energy: Supply gas. Capacity: 45 MW th / 10 MW el.32 km network; 330 substations; 12 700 connected flats equivalent (8 500 individual customers). Annual heat sales: 60 GWh

- French School Varna: sales of gas/heat and O&M

- O&M contract for boilers with the Municipality of Varna (38 municipal boilers)

- Building energy services
Full O&M of technical facilities of the Mall of Sofia (38 000 m2), Ikea - Sofia (29 000 m2), Megapark (44 000 m2), Sofia Towers (8 000 m2), Residential Park (4 000 m2)

- Airports of Varna and Burgas
Full O&M of HVAC

- Energy audits and energy solutions as consultancy contracts for industries